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Zip Security is seeking a Customer Success Lead to own the customer experience from Closed Won through deployment and ongoing adoption. This hands-on, high-ownership role collaborates with Sales, Account Management, Provisioning, Product, and Engineering to ensure customers are live on Zip and deriving value. You will build playbooks, metrics, and programs that form the foundation of Customer Success as the team grows, shaping strategy and extending Zip's impact across customers.

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Level

Manager L7

Location

New York, NY

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Computer Systems Design Services

Posted

yesterday

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