Telephony Technician

Location: Suitland, MDClearance Required: Active TS/SCILeidos is seeking a Telephony Technician to support the Office of Naval Intelligence (ONI) mission at the National Maritime Intelligence Center (NMIC) in Suitland, MD. In this role, you will help maintain and enhance critical voice communications systems that directly support national security operations. You’ll work with a talented team to ensure reliable telephone services, deliver exceptional customer support, and assist in modernizing legacy telephony technologies. This role is open to candidates across a range of experience levels. The scope of the position and corresponding compensation will be aligned with the selected candidate’s background and expertise.

Primary Responsibilities: Support day‑to‑day operation and maintenance of enterprise telephone systems, including PBX and voicemail platforms. Complete moves, adds, and changes (MAC) for users and equipment, ensuring accurate updates to system databases. Troubleshoot telephony issues, diagnose service disruptions, and coordinate repairs as needed. Provide responsive customer service, user training, and support for service requests in accordance with established SLAs. Assist in the transition from legacy telephony systems to modern enterprise solutions.

Required Qualifications: Bachelor’s degree with 2+ or 4+ years of experience; Associate’s degree with 4+ or 6+ years of experience; HS Diploma/ GED with 6+ or 8+ years of experience. Active TS/SCI clearance in DISS and required program access. Active Security+ or higher certification. Experience with enterprise telephony systems (PBX, voicemail, wiring, cabling).Strong problem‑solving skills and ability to work independently. Excellent communication and customer service skills.

Preferred Qualifications: Experience with Nortel/Avaya PBX or CallPilot systems. Background supporting DoD or IC environments. Familiarity with Unified Communications technologies. NITESONIDABAOPP1 If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: October 15, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $59,150.00 - $106,925.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.