Property Claims Specialist

Company Description: Terry Soot Management Group (TSMG) is a field data collection company founded in 2017. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Objective The objective of this project is to ensure the accuracy and currency of property records for residential and agricultural properties. This will be achieved by analyzing and verifying images and data, conducting on-site property inspections, and accurately documenting property characteristics. The project involves significant fieldwork, including the measurement and photography of properties, along with effective communication with property owners to gather necessary information and address inquiries. Property Data Collector will be using a personal vehicle to travel from location to location Lycoming County, Pennsylvania.

Schedule: Mon - Fri 8:00 AM - 5:00 PM; Saturday 9:00 AM - 4:00 PM (optional)

Key Responsibilities: Analyze and verify property images and data to ensure that property records accurately reflect current property characteristics Update property records as needed, ensuring they are complete and accurate Travel to property locations, getting in and out of vehicles, and physically inspecting residential and agricultural properties Measure and examine the exteriors of buildings, recording property characteristics, square footage, angles, sketches, and dimensions on field documents or mobile devices Capture clear digital images of properties, including specified property improvements when required Update data on the physical condition of buildings, ensuring records reflect current conditions Maintain personal production records in alignment with productivity targets, completing logs, control forms, and other required documentation Communicate effectively with the public, explaining the purpose of property visits, addressing inquiries about the interior of the property, and handling questions or complaints courteously. Escalate issues to supervisors when necessary Professionally represent the company and its clients when interacting with property owners and the public

Qualifications: High school diploma or equivalent experience Tech savvy 1 year of experience in residential data collection and property measurement would be beneficial Experience with sketching on Apex or other platforms would be a huge plus Strong spatial ability to read maps and locate physical locations on a map Ability to visualize floor plans based on three-dimensional buildings Good math skills for calculating square footage, ratios, and similar functions Strong problem-solving skills and attention to detail Good organizational skills with the ability to accurately capture and record comprehensive property details Ability to work independently and as part of a team Must be able to travel to properties in the assigned project area for most of the workday and provide reliable transportation with full insurance coverage

What we provide: Training with a professional team of trainers in Williamsport, PA; W2 contract for 1 year; All the equipment, except the vehicle will be provided; Mileage reimbursement We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.