Title: Director of Digital Marketing
Reports To: President/CEO
Location: Bellingham, WA, Waynesboro, TN, or Vancouver, WA (negotiable)
This is a single position posted at all of our locations, Bellingham, WA, Vancouver, WA, and Waynesboro, TN. We will hire in whichever location produces the strongest candidate.
Department: Marketing
Salary:
$150k - $180k annual base salary for the initial six months, with transition to an attractive incentive-based compensation package designed to reward performance and contribution.
About Us:
Seeking Health is a nutritional supplement company built on education. We help people understand their health, then direct them to the solutions that fit. When people are well informed, they choose well, and they stay with us for life. We have grown 20% year over year, with $50M in total revenue across multiple channels, by putting scientific integrity and customer education ahead of typical marketing tactics. Our Core Values
Create Customers for Life Take Purposeful Action Embrace Sudden Change Collaborative Effort Never Settle Be YouCreate Customers for Life: First, we listen to our customers. Then, we make decisions which amplify our customers' success. Take Purposeful Action: A diversity of opinion is balanced with the need to make and implement decisions. Believe in yourself to make a timely decision that supports the overall mission of the company. Embrace Sudden Change: There is no innovation if you operate out of fear of the new or untested. Collaborative Effort: Together, we minimize our individual weaknesses and amplify each other's strengths. Never Settle: We take every opportunity to optimize. Do what you need to do to make things better. Then make those things great. Be You: Always be authentic. Read more: https://www.seekinghealth.com/pages/core-valuesThe Role
Own our $17M direct-to-consumer channel and grow it through education. You will lead SEO, email, YouTube and content, e-commerce, and paid media with one goal: help more people understand their health and find the right solution at the right time. You will build and lead a team that listens to customers, acts on data, uses AI well, and keeps improving every metric. Your Mission
Grow our DTC business profitably through education, with a clear CAC and ROAS bar for every channel. Raise customer lifetime value by connecting people to the right product the first time. Transform our DTC business from $17M to $30M+ while improving unit economics and customer lifetime value. Year One GoalsRaise blended ROAS and lower CAC against agreed thresholds within the first 90 days. Grow DTC revenue 20% at or above target contribution margin. Reduce product mismatch by guiding more customers to the right product, using our product-match quiz. Grow organic traffic and YouTube-to-site conversion. Lift repeat purchase and subscription rates. Build the DTC marketing team with clear ownership of each channel. Drive $5-8M incremental DTC revenue, improve ROI 20%+ across channels, establish us as the go-to educational authority in our space, build a world-class marketing team, and create a scalable foundation for continued growth.
What You’ll Do:
Education-First Campaigns: Turn complex nutritional science into clear education that helps people understand their health and find the right solution. Lead content across YouTube, blogs, guides, email and social, working with Dr. Lynch and the content team. Oversee SEO, email automation and paid media, which exist to bring educated people to our content. DTC Growth Leadership: Own the P&L and growth plan for our $17M DTC business. Build financial models for CAC, LTV, channel contribution and margin. Set and hold a clear ROAS and CAC bar for every channel. Partner directly with the CEO on growth initiatives. E-commerce Excellence: Own the digital customer journey from first visit to loyal customer. Improve conversion, retention and subscription. Use our product-match quiz and guides so every customer lands on the right product. Work with e-commerce operations on platform excellence. Multi-Channel Collaboration: Work with retail, wholesale and Amazon teams for consistent brand and education across channels, while running DTC as its own high-growth channel. Share insights and use our total company scale ($50M) for better vendor relationships and testing. AI-Driven Innovation: Use AI to personalize education, segment customers, speed up content, and improve targeting and spend efficiency. Test boldly, measure honestly, keep what works. Analytics & Optimization: Define OKRs and report DTC performance, ROI and efficiency. Own attribution, incrementality testing and the marketing tech stack, with a focus on getting full value from every tool. Team Building: Recruit, develop and lead the DTC marketing team, [including existing paid media, SEO and content staff]. Build a culture of collaboration, purposeful action and never settling.
Required Qualifications:- 8+ years of progressive digital marketing experience; 3+ years leading teams at DTC brands doing $17M+ in revenue
- Proven track record growing DTC revenue profitably, with disciplined CAC, ROAS and margin management
- Experience marketing health products that need customer education (supplements, functional medicine, health optimization), including working within FDA and FTC rules on health claims
- Experience building or running education-led marketing: expert-led content, video (YouTube), SEO, email and lead nurture
- Experience working with a physician, scientist or founder as the public voice of a brand
- Deep technical expertise in SEO/SEM, Google Analytics, Google Ads, Meta Ads, attribution modeling and funnel optimizationE-commerce platform expertise with a proven ability to improve conversion rates and customer experience
- Hands-on experience using AI tools (such as Claude or ChatGPT) to improve marketing performance and content quality
- Data-driven decisiveness: turning analytics into strategy and acting with incomplete information
- Team leadership that builds high-performing teams through collaborative effort and a never-settle mindset
- Bachelor's degree or equivalent experience
Preferred Skills:- Experience with Shopify, Klaviyo or similar DTC platforms
- Strong creative sensibility partnering with design and content teams
- Experience managing $1M+ annual ad budgets
- Track record of email and SMS programs that educate and retain customers
Who You Are:
You create customers for life. You listen first, then make decisions that help customers succeed. You measure success by trust, lifetime value and advocacy, not just conversions.
You take purposeful action. You gather input and make timely, data-informed decisions.
You embrace sudden change. You see AI and new tools as opportunity, not risk.
You thrive on collaborative effort. You seek other views and build on your team's strengths.
You never settle. You keep optimizing, and "good enough" makes you uncomfortable.
You are authentically you. You are honest about your strengths and weaknesses, and you give and receive candid feedback.
You are mission-driven. You are energized by helping people make better health decisions through education.
Why Join:
Mission and values-aligned culture: Make a real impact on people's health through education.
Meaningful ownership: Lead a $17M DTC channel with CEO partnership and the resources to do it well, in a company where education leads and the founder is an active partner in content.
Innovation encouraged: Full support to test, measure and improve.
Location:
[Beautiful Bellingham, WA with mountain and water access, or remote flexibility.]Compensation and security: Competitive salary, bonus opportunity tied to DTC contribution margin and customer lifetime value, 401(k) with 6% match, life insurance, short-term disability
Time off and balance: 4 weeks of vacation, additional sick leave, 9 holidays, plus your birthday off
Health and wellness: Medical, dental, vision, wellness and travel reimbursements, on-site fitness, discounted product stipend
Growth and development: Personal and professional training opportunities
