For our client, we are seeking a Business Systems Analyst, New Product Introduction to join the team of a leader in the Pharmaceuticals & Biotech space. This role will own the systems and process side of new product and pricing launches, partnering closely with Product, Pricing, Finance, Legal, Sales, Deal Desk, and engineering teams. The ideal candidate will help translate commercial decisions into scalable operational workflows that support timely launches, accurate billing, and clean revenue outcomes. This position is well suited for someone who thrives in cross-functional environments and enjoys building repeatable processes that improve launch readiness and post-launch control.
Location: New York City, NY - US based candidates only, no visa sponsorship available
Compensation: $270,000 - $315,000 annually
Responsibilities:
Own the systems side of new product and pricing launches, from initial pricing discussions through launch day and the first billing cycle.
Translate pricing and packaging decisions into actionable system changes, including SKUs, price books, and contract terms.
Develop and maintain a repeatable new product introduction playbook covering intake, readiness checks, approvals, and post-launch review.
Partner early with Product and Pricing to assess feasibility of pricing ideas and recommend alternative options when needed.
Design end-to-end processes for new pricing models and determine the source of truth for each element.
Manage transition strategies for existing customers to new SKUs, including grandfathering and co-termination strategies.
Oversee end-of-sale processes to ensure legacy SKUs are retired without disrupting renewals or billing systems.
Coordinate changes across Salesforce, billing, and tax platforms in collaboration with the relevant teams.
Prepare sellers and Deal Desk for launch day by providing quote templates and enabling systems support.
Conduct post-launch validations by comparing quotes, orders, and invoices to finance reports to ensure alignment.
Create declarative solutions where feasible and write clear specifications for developer follow-through.
Leverage AI tools to streamline launch cycles, including automating catalog changes and readiness checks.
Qualifications:
Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead, or similar role, with hands-on ownership of product and pricing launches.
Experience launching new products or pricing models at a fast-growing company, with oversight across catalog, quoting, contracts, and billing.
Hands-on experience with Salesforce CPQ, Revenue Cloud, or a similar CPQ tool, particularly with product and pricing data models, price books, bundles, and approval rules.
Working understanding of how pricing decisions affect bookings, invoicing, tax, and revenue recognition.
Experience running cross-functional processes with multiple sign-offs across Product, Finance, Legal, and Sales to ensure timely launch.
Hands-on Salesforce admin skills, including Flow, validation rules, page layouts, and approval processes, with the ability to build meaningful parts of solutions.
Strong communication skills adaptable to a range of stakeholders, including Product, sales teams, Deal Desk, Finance, Legal, and engineering.
Benefits:
Visa sponsorship available for qualified candidates.
Hybrid work policy requiring 25% on-site presence in an office.
Opportunities for hands-on experience with AI tools in system design.
Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification - your background could be exactly what this team needs.
