Quality Technician II

Location: Valencia, CA

Schedule: 8AM-4:30PM

Pay Range: $30/HR (Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)

Job Description: Support the Complaint Investigation Services (CIS) Laboratory by performing technical investigations of returned medical device complaints, documenting results, and supporting complaint handling activities in a compliant and timely manner. This position may also support decontamination operations, laboratory activities, and quality improvement initiatives based on business needs.

Key Responsibilities: Perform investigations, testing, and analysis of returned complaint products. Document findings and investigation results in applicable quality systems. Ensure product traceability and proper handling of returned products. Collaborate with Manufacturing, R&D, Quality, and Regulatory teams to support complaint trending, and risk reviews as needed. Maintain laboratory equipment, calibration records, and work areas. Assist with updates to procedures, work instructions, and process improvements. Maintain compliance with quality system, safety, and training requirements. Support product decontamination activities, including handling, processing, and documentation of returned products as required.

Qualifications: Associate degree in a technical or scientific field, or equivalent combination of education and experience. Minimum 1 year of experience in Quality, Manufacturing, Laboratory Operations, Medical Devices, or a related field. Strong troubleshooting, documentation, and organizational skills. Ability to work independently in a regulated environment.

Preferred Qualifications: Experience with complaint investigations, failure analysis, or laboratory testing. Knowledge of medical device quality systems and complaint handling processes. Experience with product decontamination, biohazard handling, or returned product processing. Educational background or hands-on experience in Electronics Technology and Mechanical Technology or related technical disciplines. Experience troubleshooting electromechanical or medical device products preferred.

Working Conditions: May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. The ability to lift up to 30lbs. Use of computers and technology. At Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email our HR team.