Patient Financial Representative - Customer Service

Description: Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Location: HomeCare - Largo, FL (hybrid after training)

Status: Full-time

Shift: 7:00AM - 3:30PM

Days: Monday through FridayThis Patient Financial Representative I opportunity is a full-time position requiring on-site training in Largo, FL for 90 days. Following the onsite training this role will move to a hybrid schedule.

Responsibilities: The Patient Financial Representative I responsibilities include basic third-party payor types, documents activity on patient accounts, and performs various patient accounting functions, including Clerical, Billing, Collections, Customer Service, Cash Applications, Refunds, Contract Adjudication, and Coding Support Compliance, at the entry skill level. Performs other duties as assigned. Specific Skills: Customer service skills Administrative and clerical skills Organizational skills Knowledge of regulatory standards appropriate to position Medical terminology use and understanding Written and verbal communication skills Work with a team Computer skills appropriate to position BayCare offers a competitive total reward package including: Benefits (Medical, Dental, Vision) Paid Time OffTuition Assistance 401K Match and additional yearly contribution Annual performance appraisals and team award bonus Family resources and wellness opportunities Community perks and discounts Certifications and Licensures None required EducationRequired High School or equivalent ExperienceRequired 1 year customer service Preferred 1 year patient accounts Equal Opportunity Employer Veterans/Disabled