Director, Enterprise Customer Success & Growth

CodeRabbit is seeking a Director of Customer Success Management to lead our Americas CS organization. You will report to the VP of Customer Success, build a world-class CS team, and own the post-sales strategy to maximize customer value from our AI-powered code review platform. You will own renewals, expansions, and churn risk, and partner cross-functionally to inform product direction while ensuring customer success and satisfaction across enterprise and startup clients.