Perform part-time technical, administrative, and customer service work in support of the Growth Management Department’s development review, zoning, permitting, application intake, and board coordination functions. This position assists Development Services staff with application processing, basic zoning review, document preparation, records research, customer inquiries, meeting preparation, and project tracking. Work supports both the Development Planner and Development Review and Board Coordinator and requires attention to detail, strong communication skills, reliable follow-through, and the ability to manage multiple assignments within established deadlines.
Support Development Services staff with intake, review, routing, tracking, and processing of development, zoning, permit, administrative, and public hearing applications.
Assist with review of application materials for completeness, required forms, supporting documents, ownership information, signatures, fees, and procedural sufficiency.
Provide support for preapplication review, Development Review Committee review, administrative review, public hearing applications, permits, zoning requests, and other development-related submittals.
Assist planners with basic zoning, land use, and development research, including review of project histories, prior approvals, entitlements, conditions of approval, and applicable Land Development Code provisions.
Assist with preparation, organization, and maintenance of staff reports, agenda materials, exhibits, notices, correspondence, application files, and other development review records.
Support the Development Review and Board Coordinator with meeting agendas, board packets, review schedules, public hearing materials, certified mail tracking, advertisement coordination, and application deadline tracking.
Respond to general customer inquiries by phone, email, and in person. Provide basic procedural information regarding application requirements, review steps, submittal deadlines, zoning processes, and public hearing procedures.
Assist with administrative zoning reviews, including building permits, business tax receipts, sign permits, zoning confirmation letters, addressing requests, and similar applications as assigned.
Enter, update, and maintain project information, notes, fees, deadlines, records, and application status in department software systems, shared files, databases, and records management platforms.
Assist with records organization, document retrieval, file maintenance, scanning, archiving, and public records support in coordination with department staff.
Use department technology and systems, including Microsoft Office, enterprise permitting and licensing software, GIS web maps, agenda or records systems, shared document repositories, and other tools used for application tracking and development review.
Communicate review status, missing materials, procedural requirements, and general information clearly and professionally to applicants, residents, staff, consultants, and other departments.
Help maintain department forms, templates, checklists, review materials, customer instructions, and internal reference documents.
Assist with fiscal and administrative tasks related to application processing, including fee tracking, invoice support, payment documentation, purchase card documentation, and related recordkeeping as assigned.
Manage multiple assignments, customer requests, application tasks, and review deadlines while maintaining accuracy and professionalism.
Undertake and manage special projects, process improvements, or policy initiatives as assigned by the Director or Development Services Manager.
Maintains the confidentiality of protected information in accordance with applicable laws and City policies.
Perform additional duties as assigned.
Complete required trainings as specified within the City’s Comprehensive Emergency Management Plan.
In the event of an emergency, all employees are considered essential and may be required to perform duties outside of their normal job description.
MINIMUM QUALIFICATIONS:
Bachelor’s degree and two (2) years of experience in local government planning and zoning, or an equivalent combination of education, training, and experience.
Experience reviewing building permits and civil engineering site plans.
Intermediate proficiency with Microsoft Word and Excel, including document formatting, tables, and data management.
Experience managing digital and physical records with a high level of accuracy and attention to detail.
Valid driver license. Must obtain State of Florida driver license within thirty (30) days of employment
PREFERABLE QUALIFICATIONS: Experience in local government planning and zoning work.
American Institute of Certified Planners (AICP) certification or equivalent professional certification.
Experience maintaining databases and structured record systems.
Experience with Florida Growth Management laws.
Experience with Laserfiche or similar electronic document management systems.
Experience with GIS ArcInfo web maps or similar.
Experience utilizing Energov permit and plan management software.
Experience writing technical documents such as review comments, memos, and staff reports.
Willingness to adopt AI and emerging technologies.
Applicants must authorize and undergo fingerprint-based state and national criminal history screening. Employees in this position are subject to continuous criminal history monitoring throughout employment.
Driving history for the past three (3) years must reflect no violations of a driving related felony offense, or driving under the influence (DUI) which includes both drugs and alcohol, reckless driving, or hit and run involving an occupied vehicle or attended property, or an accumulation of traffic violations, plus three (3) points for each attendance at driving school (regardless of whether points were assessed against the license) where the penalty points do not exceed twelve (12).
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