Customs Brokerage Manager | Fife, WA (Hybrid) Lead a High-Performing Customs Brokerage Team with a Global Logistics LeaderGlobal transportation leader seeking experienced Customs Brokerage Manager to oversee daily brokerage operations, lead and develop a team of customs professionals, and drive process excellence in a fast-paced logistics environment.
Location: Fife, WA
Schedule: Hybrid (Mon-Thu onsite, Fri remote)
Competitive Salary Plus Bonus!$$$What We're Looking For 5+ years of Customs Brokerage import experience 3+ years of leadership experience within a Customs Brokerage environment Customs Broker License (CHB) or Certified Customs Specialist (CCS) required Strong knowledge of import regulations, customs procedures, and brokerage operations Advanced Excel skills including Pivot Tables and VLOOKUPsProven ability to lead teams, improve processes, and deliver results
What You'll Do:
  • Lead, coach, and develop Customs Brokerage team members
  • Oversee import clearance operations and customer service activities
  • Ensure compliance, billing accuracy, and operational efficiency
  • Manage workload distribution, training, and performance reviews
  • Resolve operational issues while maintaining exceptional customer relationships
  • Partner with leadership to improve processes and drive continuous improvement
Excellent Benefits:
  • Comprehensive Medical, Dental & Vision Coverage 401(k) with Company Match
  • Company-Paid Life & Disability InsurancePTO and Paid Holidays
  • Wellness Programs & Employee Assistance Resources
  • Opportunity to make an impact with a global logistics and supply chain organization
If you're a licensed Customs Broker or CCS-certified leader ready to take ownership of a growing brokerage operation, we'd love to connect!

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Level

Senior L5

Location

Fife, WA

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Industry

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