Dispatcher Position Talon Recruiting has partnered with a National leader in rental, sales and distribution of industrial and commercial heavy equipment. We are looking for a Dispatcher for their Asheville, NC location.
Job Description:
Summary As a Dispatcher, you will coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers. This position also involves handling customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and the Company. You will be responsible for following standard operating procedures.
Duties & Responsibilities:- Create and monitor driver's schedules
- Create and monitor receipt and delivery schedules for company equipment
- Review daily and weekly driver logs in accordance with company and DOT standards
- Perform daily truck inspections in accordance with company and DOT standards
- Work closely with other store locations in order to assist them in meeting their customer's equipment needs
- Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
- Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
- Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment
- Perform other duties as assigned by the manager
Qualifications:- College degree (bachelor or associates) preferred
- Working knowledge of DOT Federal Motor Carrier Safety Regulations
- Customer Service & Dispatch training, a plus 2+ years of experience with applications of various construction/industrial equipment
- Working knowledge of the delivery area
- Ability to lift, bend, stoop, squat, reach, crouch, and kneel, as well as ability to sit or stand for long periods of time
Compensation: $60K 70K+ DOEGenerous vacation policy
Comprehensive Medical, Dental, Vision, LTD, STD401(k) plan
