Loan Officer, Junior

Loan Officer, Junior – Retail

Managed by (Title): Branch Manager and/or Assigned Retail Loan Officer

Support loan officers with realtor, builder, and partner outreach; manage and track referral partner follow-ups. Help maintain consistent communication with key accounts. Prepare contact lists and outreach schedules. CRM & Database Management Maintain and update CRM records (realtors, past clients, prospects). Track touchpoints, notes, and follow-up reminders. Assist with segmentation for marketing and outreach campaigns. Ensure data accuracy and consistency. Marketing & Campaign Coordination Assist with execution of marketing campaigns (email, social, events). Coordinate co‑branded materials with realtors. Help schedule and post social media content (as directed). Work with corporate or third‑party marketing vendors when needed. Event & Local Outreach Coordination Help plan and coordinate realtor events, open houses, lunch‑and‑learns, community or networking events. Manage invitations, RSVPs, and post‑event follow‑ups. Track event outcomes and leads. Administrative & Operational Support Prepare marketing packets and presentations. Organize calendars related to business development activities. Assist with reporting (activity tracking, outreach metrics). Handle light administrative tasks to keep workflows moving. Communication & Client Experience Serve as a professional point of contact for partners and clients. Ensure timely responses and follow-through. Help maintain a polished, consistent brand experience. Maintain a professional image and standards consistent with company policies and procedures. Follow through on all professional conditions and continued education requirements for licensure. Occasionally participate in branch or headquarters meetings that require attendance. Other duties as assigned by the Branch Manager or assigned Retail Loan Officer. Specific Activities Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings & Training Events. Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments. Driver Eligibility Guidelines This position requires reliable transportation and the operation of a motor vehicle from time to time in order to perform your required job duties. Drivers must have a valid driver’s license of the State they reside in. Additionally, drivers should have at least 2 years of driving experience and be at least 18 years old. Embrace Home Loans reserves the right to enforce additional driver eligibility guidelines as required by law. Measurements of Success Develop and manage a pipeline of users, referrals, client relationships, etc. Increasing customer base via marketing tactics. Relationship management and business development. Customer satisfaction. Ability to originate loans for personal and team production. Work Environment and Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work setting is an office with a mandatory hybrid schedule of 3 days in the office. Physical demands are light. Possible hazards are minimal. Job Description Disclaimer This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties. ADA Compliance Embrace Home Loans is an Equal Opportunity and ADA compliant Employer, committed to diversity in the workplace.