Supervisor, Analytical Laboratory Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients' recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans. The Supervisor, Analytical Laboratory is responsible for oversight and management of performance for the analytical laboratory processes using immunoassay and/or LC-MS/MS technology. The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance. Responsible for day-to-day supervision of testing personnel and reporting of laboratory test results for all test methods performed under CLIA regulation. Provides direct and constant supervision to Laboratory Technicians and Laboratory Assistants as required by applicable state and federal regulations. Required to provide oversight to testing areas and other laboratory personnel as required by applicable state and federal regulations. Responsible for monitoring test analyses using immunoassay and/or LC-MS/MS technology, and specimen examinations to ensure that acceptable levels of analytic performance are maintained. Responsible for scheduling staff to accomplish production goals. Responsible for ensuring that Laboratory Occurrence Management (LOM) forms are completed for anomalies and corrective action is documented. Participates in process improvement activities such as quality, safety, document management and control, and proficiency testing. Interacts with vendors on special projects such as test method validations and new equipment. Responsible for technical studies designed to improve or validate clinical laboratory testing methods. Assists with advanced troubleshooting issues involving equipment, instruments, and assay performance. Ensures and assists with training of laboratory personnel as appropriate. Ensures performance of preventative maintenance and calibrations on laboratory equipment and instruments. May contact vendors to initiate maintenance, repair and troubleshooting of instruments and equipment. Writes Laboratory documents such as Standard Operating Procedures and departmental forms as needed and ensures they are current. Responsible for performance evaluations of direct reports. Required to follow all safety procedures, policies, precautions, and Quality Assurance guidance. Participates in internal laboratory audits. Other duties as assigned. Fulfill the responsibilities defined under CLIA General Supervisor role: Must be accessible to the laboratory as needed for on-site, telephone, or electronic consultation and is responsible for day-to-day supervision or oversight of the laboratory operation and personnel performing testing and reporting test results. Resolution of technical problems in accordance with policies and procedures established by the laboratory director or technical supervisor. Monitoring of test performance. Ensuring that remedial actions are taken when test systems deviate from the laboratory's established performance specifications. Providing orientation of testing personnel. Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to. Ability to ensure administrative, physical and technical cybersecurity controls are always adhered to.
