Tracking and managing member grievances, appeals, and IRE requests, the full-time remote Medicare Grievances Coordinator will ensure efficient resolution according to regulatory timeframes and compose professional correspondence for members.
Key responsibilities: Investigate and respond to member complaints and grievances, and provider appeals in writing Utilize internal and external contacts to facilitate the grievance process effectively Organize tasks to comply with regulatory requirements and deadlinesRequired qualificationsAssociate degree or equivalent professional work experience 1 year of experience in a health care environment Preferred background in medical claims and/or customer service Familiarity with ICD-10, HCPCS, and CPT4 coding and medical terminology Experience with Medicare and SNP preferred

Matching similar jobs

Level

Senior L5

Location

New York, NY

Occupation

Patient Representatives

Industry

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds

Posted

2 days ago

APPLY NOW