NAVA Software solutions is looking for a Audio-Visual Infrastructure/Systems Technician Details: Audio-Visual Infrastructure/Systems Technician
Location: New York - Onsite
Duration: 6-12 months
Required:- Advanced knowledge of AV signal flow, control systems (AMX/Crestron), DSPs, and IP networking
- Well versed in Dante (digital audio network through ethernet), Cameras, Video Switching, Audio or AoIP.Knowledge of advanced signal flow for audio, video, and control
- Minor programming capability (AMX/Crestron) - changes and troubleshooting
- Strong technical troubleshooting ability across AV/IT domains
- Advanced proficiency in Windows and iOS environments
- Experience supporting enterprise collaboration platforms
- Ability to manage multiple projects and priorities independently
- Proficiency with testing and calibration equipment
- Support user acceptance testing
Ability to regularly climb and work from ladders up to heights of 15 feet; lifting equipment, tools, and materials.
Effective communication and interaction with employees, clients, colleagues, and C-level personnel
Responsibilities:- Communicate and interact with internal employees, clients, and colleagues in a professional and timely manner
- Interpret schematics, blueprints, and SOWs to guide AV system installations.
- Program and test AV systems including AMX/Crestron control systems and DSP configurations.
- Configure IP-enabled AV devices and integrate them into enterprise networks.
- Fine-tune and optimize AV performance, including calibration and user acceptance testing.
- Provide real-time, white-glove AV and IT support to end users, including C-level executives.
- Maintain technology infrastructure and assets to ensure ongoing performance and readiness.
- Troubleshoot and repair AV and IT systems, both remotely and on-site.
- Track and close project punch lists and provide client training/documentation.
- Manage system configurations, software updates, and IT asset lifecycles.
- Maintain systems uptime and proactively monitor and improve performance.
- Create technical documentation and standard operating procedures.
- Support collaboration platforms (Zoom, MS Teams, Cisco Telepresence, etc.).
Education:
Minimum of a High School Diploma or equivalentAVIXA CTS certification strongly preferred
