HR Helpdesk Specialist for Employee Experience

T-Mobile USA, Inc. is seeking an HR Helpdesk role based in Overland Park, KS. This position supports Payroll, Benefits, Timekeeping, Onboarding, and HR policy inquiries, using knowledge bases and case management tools to resolve issues and educate employees on self-service options. The role requires strong communication, confidentiality, and customer service skills, with a focus on accurate issue diagnosis and timely resolutions.