Credit Clerk

Credit Clerk Position The Credit Clerk provides administrative and clerical support to the Credit Department by assisting with credit processing, customer communication, and accurate maintenance of credit records. This role supports the credit evaluation process, ensures timely handling of credit releases and payments, and serves as a point of contact for sales, drivers, and customers to help maintain smooth order flow and customer service. Essential Duties/Responsibilities Review completed credit applications to ensure accuracy in Accuterm and proofread credit-related correspondence prior to submission to the Credit Manager Assist Credit Representatives with clerical tasks including scanning, faxing, filing, research, and documentation management Participate in special departmental projects as assigned Respond promptly to requests for credit information for current or past EMS accounts Answer designated phone lines for Driver, Sales, and Customers regarding account status, payments, delivery information, and checks Ensure EMS drivers are able to process deliveries efficiently by resolving credit or payment-related issues in a timely manner Provide backup support to Credit Representatives in preparing monthly spreadsheets identifying accounts where credit was granted, declined, increased, or decreased across FL, NC, TX, and MOAssist in organizing, tracking, and reporting credit activity to the Credit Manager Process credit card payments through the Credit Release screen Release orders promptly once payment or credit approval requirements are met Request, collect, input, and maintain tax-exempt documentation from customers to ensure correct billing and regulatory compliance Participate in all special departmental projects on an as-needed basis

Typical office environment moderate noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds. We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. WE ARE A DRUGFREE WORKPLACE