Route Service Representative – Jumper (Delivery Route Specialist)

Route Service Representative – JumperThe Route Service Representative – Jumper shall support the Route Service Representative (RSR) in providing safe and effective delivery of linen and other assigned products to the customers to whom Superior Linen Service provides professional laundry services. The Route Service Representative – Jumper will run routes in relief due to that routes regularly assigned RSR being off work. Additionally, the RSR – Jumper shall retrieve soiled linen, conduct shelf counts, and complete other duties as assigned. Responsibilities include maintaining a strong professional relationship with all customers and fellow employees as a member of the Superior Linen Service team. Assists in care and cleanliness of assigned Superior Linen Vehicle including following policies and protocols addressing security of the vehicle to watch the RSR is assigned. Assists in recording, tracking, and reporting data that supports the Superior Linen Service operations as well as clientele, in order to aid in achieving consistently high-quality service outcomes that illustrate the value that Superior Linen Service provides to their hospital. Maintains high level of professionalism with regard to appearance, communication, and behaviors, understanding that this position is the primary point of contact with Superior Linen Service clients. The jumper must keep a consistent schedule that coincides with the normal RSR's delivery schedule in order to maintain a high level of customer care. Participate in and value to training, meetings, and activities as assigned. Demonstrates and promotes Superior Linen culture, values, and philosophy. Core competencies include consistently acting with integrity, working well with others, pursuing excellence, and being dedicated to customers and co-workers. Education, training, experience, and licenses required include a high school diploma or GED, valid driver's license, criminal background checks and drug testing, job related experience, ability to safely complete loading and unloading of laundry in carts, ability to meet time sensitive goals in a safe and effective manner, self-initiative, accountability, flexible skills as well as interpersonal savvy, following instructions related to ergonomics, infection prevention, and any other safety directives provided by Superior Linen Service Management, and a base knowledge of computer skills. Physical demands include standing, using hands to finger, handle, or feel; reaching with hands and arms; and stooping, kneeling, crouching, or crawling. The employee is occasionally required to walk, sit, climb, or balance, and talk or hear. The employee must frequently lift and/or move up to 75 pounds. Work environment includes exposure to moving mechanical parts, fumes, or airborne particles, and vibration. The noise level in the work environment is usually very loud.

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