Demonstrator

Recruiter: LHH

Location: Elk Grove Village, Illinois

Pay: $55,000.00 to $90,000.00 per year

Hours: 7am-4pm Salary: $85k-$90k max based on experience + quarterly bonuses (averaging $10k/yr)

Benefits: Medical, dental, vision, 401(k), PTO, sick days, floating holidays and more!

Travel: Minimal travel for trade shows and customer visits (10% or less)LHH Recruitment Solutions is working with a market-leading manufacturer of industrial digital printing systems serving the commercial print, label, packaging, and graphics industries. Known for technological innovation, long-tenured employees, and strong customer partnerships, the company provides advanced hardware, software, and service solutions to organizations across North America. This position supports the sales organization by preparing customer files, producing print samples, operating digital printing equipment, troubleshooting technical issues, and demonstrating equipment capabilities to prospective customers. The role sits at the intersection of pre-press, print production, customer-facing demonstrations, and technical problem-solving. Our client is seeking a hands-on, technically curious professional who enjoys both the operational side of printing and interacting directly with customers. While prior printing industry experience is valuable, this role could be good for candidates from adjacent technical, manufacturing, pre-press, graphics, or print-related environments.

Key Responsibilities: Prepare customer files for output on proprietary digital printing equipment. Perform color management and spot color adjustments. Ensure files are print-ready and optimized for production. Work with customer-provided artwork and troubleshooting file-related issues. Utilize proprietary workflow and file management software. Operate high-end inkjet printing equipment. Load media and substrates. Print customer samples used during the sales process. Conduct quality control and inspect output. Perform routine equipment maintenance and basic troubleshooting. Escalate technical issues to service or engineering teams when necessary. Participate in testing of new software releases, print technologies, inks, and substrates. Partner with engineering, service technicians, and product development teams. Help identify and troubleshoot customer-reported issues. Conduct performance testing and provide feedback to development teams. Support trials with paper and substrate manufacturers. Host customers onsite and conduct product demonstrations. Run customer files through company equipment. Explain capabilities, applications, and production workflows. Serve as a technical resource throughout the sales cycle. Support major industry trade shows and events. Occasionally travel to customer sites when specialized testing or demonstrations are required. Collaborate with long-term customers on product evaluations and benchmarking activities.