Quality System Manager For over 140 years, A.W. Chesterton has been an innovator and a knowledge provider for our industrial partners around the globe. From our ground-breaking split seal technologies, to our cutting-edge packing and lubricant solutions, we are continually focused on new ways to bring solutions to our customers, while also celebrating our own rich history and our unique place in the sealing industry. Our Operations professionals manage and support the creation of our world-class flow control products in a low-volume, high mix manufacturing environment. These folks are our manufacturing leaders - shop managers, purchasing professionals, production and demand planners, engineers, and quality professionals who value working with other top manufacturing professionals and helping solve complex production problems. In addition to a work environment that promotes learning and promote-from-within opportunities, we understand what matters to our production workers: competitive, market-drive pay, outstanding benefits, and a stable and dependable job place supported by over 140 years of being in business. If you are looking for a place to call home in your next manufacturing role, come and explore all that Chesterton has to offer! Our benefits offering include: Chesterton Student Loan Repayment ProgramBCBS Medical Coverage Delta Dental 401K savings plan with a Chesterton contributionPTO including vacation sick, time, 11 paid holidays, and paid to time off to volunteer for causes Vision insurance Tuition Reimbursement Short-term disability and long-term disability insuranceHSA & FSA options to cover additional medical costs Parental leave for moms and dads to beHiring referral bonuses (up to $3,000 for select roles)A host of other fringe benefits including legal services, pet insurance, Chesterton relief fund for employees in need, and more!
Job Summary:
Develop, implement and execute the quality system requirements for assigned product lines and services. This position will report into a Value Stream and will be responsible for the implementation and execution of the Chesterton Quality System requirements across the Value Stream, divisions, services and project areas, with particular emphasis on the utilization of modern quality methodologies. Leads productivity/quality process enhancements within areas of responsibility Job Model: On-SiteAll fully remote positions have no regular expected onsite scheduled days. Fully remote employees may be required to come onsite due to business needs. Hybrid positions will require employees to work both on-site and remote each week under a schedule that has been determined and agreed upon by you and your manager. On-Site positions will require employees to work on-site for each of their scheduled shifts.
Responsibilities:- Consistent, regular and punctual attendance is an essential function of this job.
- Provide quality leadership in the implementation/maintenance of the Chesterton Quality System, ISO 9001/ISO 14001 and other quality/industry standards.
- Leads efforts to achieve the company quality objectives for assigned product line.
- Provide support, direction and guidance as appropriate to the product line.
- Develop and implement measurement systems to identify performance trends and quality risks.
- Develop/implement Quality System improvements, changes, and corrective actions directly resulting in major productivity gains, claim reduction, cost reductions or solutions to complex problems within assigned functional/production line area.
- Successfully leads assigned Value Stream projects in support of new products, product line, sales, and marketing and company objectives.
- As needed assist in the preparation of documents, records and reports as required for certified orders. Follow up on all communications internally essential to operations. Assist in internal audits.
- Secure, analyze and identify continuous improvement projects through data analysis/SPC to ensure the company's interests and Brand Image are protected at all times.
- Leads customer complaint investigation, requiring direct communication with our customers and Value Streams to include root cause identification and implement corrective actions.
- Leads a team to effectively execute structure problem solving process to improve process/product quality consistency.
- Acts as back up to Quality Inspectors as needed.
- Complexity of Duties:
- Work is highly independent, with minimum instruction or supervision.
- Makes decision based upon sound judgment.
- Contacts are with all levels of personnel including executive and senior management, across organizations, and internal and external customers in various organizations.
- Education and/or Experience:
- Bachelor's degree in engineering discipline.
- Quality Engineering certification plus 4 – 6 years of experience within a manufacturing environment.
- Prior experience in Quality Engineering with good sales/marketing interaction in modern quality oriented environment a plus.
Other Skills and Abilities:
Possess or willing to obtain a Black Belt in Six Sigma Quality.
Leadership, interpersonal and presentation skills.
Negotiation, arbitration, audit and contract skills with internal and external Customers.
Verbal and written communication skills at all levels of the organization together with computer literary skills.
Membership in a quality professional society/agency, i.e., ASQC-CQE, CQA, CRE desirable.
Ability to develop SIPOC, FMEAs and Control plans.
Ability to use problem solving techniques as 5-Why and 8D to identify root cause and implementation of corrective actions.
Ability to apply mathematical statistical techniques to a data set to determine stability/capability of a process and use the data to implement continues improvements.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear and reach with hands and arms. Specific vision abilities required by this job include close vision. Moderate noise (i.e.; computer printers, traffic) exists daily in the work environment. Exposure to fumes and high levels of heat and noise while spending time in the factory environment.
Disclaimer:
A.W. CHESTERTON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Targeted pay range: $110,000 - $115,000/annually depending on experience Chesterton is committed to paying all its employees in a fair and equitable manner. The pay range associated with this position ($110,000 - $115,000/annually. DOE) is Chesterton's good-faith salary estimate for the presently available position. Several roles at Chesterton are considered "leveled" positions and as such, the company reserves the right to advertise and or hire for this position at appropriate level depending on applicant's skillset/experience. If the salary range to be offered for a "leveled" based position (I, II, III, etc.) is different than what was advertised on any posting, that range will be discussed with the candidate before they are formally invited to interview. Hired applicants may be eligible for additional incentive compensation depending on the level and or function of the position which will be discussed with the candidate prior to formal interview. Payments under these programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. Please note that the final salary offered for any position will be based on many factors, including but not limited to: candidate qualifications such as education and experience, internal equity, geographical location, and budget. Please note, it is not the company's usual practice to hire near or at the top of a pay range for any position that is available. Chesterton anticipates the application window closing approximately 45 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require
