24/7 Information Desk Agent Care Hotline & Front Desk

Penn State Health Hampden Medical Center is seeking a Telecommunications Agent 1 to provide 24/7 telephone coverage for the center. You will assist callers, contact providers using their preferred method, and activate emergency and non-emergency procedures as needed. The role requires a high school diploma or GED, offers a full-time schedule with varied day shifts and weekend rotation, and includes a comprehensive benefits package such as a tuition discount for employees and dependents.