Ironwood Urology Front Office Professional At Ironwood Physicians, care is personaland so is our team culture. At our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices, we're looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare. This is more than a jobit's an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment.
Position Details:- Full-time, Day ShiftMonday Friday schedule
- Located in our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices
- Growth & Development Opportunities
- Exposure to clinical workflows and patient care coordination
- Career pathway into healthcare administration or specialty medical roles
- Work alongside experienced professionals in a collaborative environment
Essential Duties & Responsibilities:- Greet and assist patients; deliver exceptional customer service
- Collect, post, and reconcile patient payments; resolve payment issues
- Register patients and update demographic, insurance, HIPAA, and AOB information
- Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments
- Prepare and send testing procedures; manage paperwork and chart documentation
- Answer and route calls; monitor faxes and patient callbacks
- Reconcile daily reports and perform other assigned administrative duties
Minimum Qualifications:- Ability to multitask in a fast-paced medical environment
- Knowledge of insurance processes, medical terminology, and patient reports
- Strong customer service, communication, and teamwork skills
- Proficiency in Microsoft Office and standard office systems
- Professional, positive attitude
Education & Experience:- 12 years of medical experience preferred
- Surgical and/or Medical Oncology experience strongly preferred
- Certificates, Licenses, Registrations
- Valid Driver's License
What We Offer:- Competitive salary
- Comprehensive benefits: health, dental, vision, and life insurance 401(k) retirement plan
- A collaborative, mission-driven, and caring workplace
At Ironwood, we're committed to "Outsmarting Cancer One Patient at a Time." If you're ready to make an impact while growing your career, we encourage you to apply today.
