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The Customer Service Manager role at Paramount rewards curiosity about why people buy as much as skill at making them. This remote job in NY answers 8 years of effort with $78,000 - $116,000 and answers ambition with a clear way up.
Key Responsibilities:
  • Pitch upsells that feel like favors, not invoices
  • Draft the cold-outreach copy that survives a manager buyer's inbox
  • Close the gap between what marketing promises and sales delivers
  • Brief the Customer Service Manager team on what's working in this week's market
  • Design landing pages and conversion funnels that turn traffic into customers
  • Sharpen the Customer Service Manager value prop for each vertical we touch
  • Build the campaign calendar that keeps Syracuse, NY pipeline full year-round
  • What You'll Bring
  • Comfort owning sales marketing decisions in a NY market
  • Fluency across Active Listening and Customer Feedback Analysis, with strong opinions on both
  • Demonstrated capacity to mentor or support manager teammates
  • Authorized to work in the United States without sponsorship
  • Written communication clear enough to survive a forwarded email chain
Anchored in Syracuse, NY, Paramount designs the kind of self-directed systems that sales marketing teams quietly depend on every single day. Ownership runs deep here: you'll own outcomes, not just tasks, from your first week as a Customer Service Manager. We pair $78,000 - $116,000 with a seasoned mentor, so your Patience sharpens fast while the benefits quietly take care of everything else. The listing went live again hours ago for the remote position.

Matching similar jobs

Level

Senior L5

Salary

$78,000 - $116,000 per year

Location

Syracuse, NY

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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