ServiceNow Architect

📍 Location: Libertyville, IL🏢 Work Model: Onsite💼 Position: ServiceNow Architect🔹 What You'll Work On:✅ Design and manage ServiceNow platform architecture and administration.✅ Lead ITSM modules – Incident, Problem, Change, Request, Service Catalog, Knowledge Management, and SLA.✅ Drive ITOM initiatives involving CMDB, Discovery, Service Mapping, and Event Management.✅ Manage ITAM / SAM processes, including asset and software license management.✅ Design and implement ServiceNow workflows and automation.✅ Develop enterprise integrations using REST/SOAP APIs, MID Server, Import Sets, and Integration Hub.✅ Manage platform upgrades, releases, SDLC, and governance.✅ Build ServiceNow dashboards, KPIs, and reporting solutions.✅ Ensure ITIL-aligned processes and enterprise architecture standards.✅ Collaborate with stakeholders on requirements gathering, solution design, and technical strategy.