GENERAL SUMMARYThe VP, Learning & Development Manager (L&D Manager) position will oversee the day-to-day operations of the Department as well as coach and mentor the training team members. DIRECT REPORTSThe incumbent will have direct reports including exempt and non-exempt employees.
ESSENTIAL FUNCTIONS:
Work closely with L&D team and key stakeholders to create and deliver an annual L&D training plan in support of strategic business objectives. Manage and coach the L&D team members by conducting weekly or bi-weekly meetings to review goals and objectives, provide balanced feedback and respond to concerns and ideas for improvement. Solicit feedback from key stakeholders at least once a year to understand the effectiveness of the current courses and make appropriate adjustments or enhancements. Respond to requests from key stakeholders for new training modules specific to their business unit needs. Set up project plans, timetables Facilitate leadership and other courses with other HR team members. Prepare the annual L&D budget, track expenditures and manage vendor contracts.
QUALIFICATIONS
Education:
College degree in communications/training or related field a plus but not required.
Experience:
Minimum 7 years of experience in Learning & Development, preferably in a financial institution. Minimum 3 years of experience in a leadership/supervisory role, preferred.
Skills/Ability:
Applicant can provide demonstrated knowledge in the delivery and administration of training programs and adult learning. Strong analytical, planning, program design and problem solving skills. Strong interpersonal, verbal and written communication skills. Demonstrated ability to motivate and train individuals on concepts and procedures and apply classroom management. Able to travel to all Bank locations in and out-of-state. Knowledgeable in Microsoft Word, Excel, PowerPoint and MS Teams. Public speaking experience is preferred. Bilingual Chinese and/or Vietnamese is a plus. Possess an understanding of training program design, needs assessment and implementation for leadership training. Possess strong training consultancy skills. Ability to meet with all levels of management to define an effective training solution to meet departmental, divisional, and organizational goals. Demonstrated ability to communicate at all levels of the organization, including executive officers. Possess the ability to use good judgment when making decisions and recognize the impact of those decisions for the benefit of the department and the Bank. Possesses a good understanding of technology and the use of a learning management system as it supports the L&D and HR functions. Procurement and contract management skills; ability to negotiate the best value from vendors, suppliers and contractors while adhering to the annual department budget. OTHER DETAILS$95K – $110K / year Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.
