Biltmore House Housekeeping Staff II - Flex

Job Description Job Description: The starting pay range for this position begins at $17.09 and is based on the level of qualifications and relevant experience above the minimum requirements. Flex: A position working an average of 20-29 hours per week (between 1000 - 1559 hours/year).Housekeeping Staff II will assist with maintaining an overall, immaculate appearance of all historic structures and surrounding guest facilities. Duties will consist of vacuuming; very minor maintenance work as assigned; and general care and cleaning of guest areas, items in the collections, and exhibition spaces. Staff will also perform other duties as assigned by Manager and/or Supervisor from time to time, and provide general assistance and support for the department and company. Schedule is 6:00am to 2:30pm.

Requirements: High school diploma (or GED). Relevant training or certifications in commercial cleaning or a related field preferred. At least one (1) year of related experience in a janitorial, custodial, or commercial cleaning field. The ideal candidate will have had similar experience working in a historic building or setting. Working knowledge of modern cleaning methods and equipment. The preferred candidate will have general knowledge of restoration, conservation and preservation methods and practices. Experience working with commercial cleaning solutions and chemicals and knowledgeable about the safe application. Must be able to read and understand material safety data sheets (MSDS).Demonstrated commitment to quality and providing world class service. Ability to operate mechanical cleaning equipment. Willingness to follow oral/written instructions; establish and maintain working relationship with supervisors and co-workers. Ability to act/re-act to emergency situations calmly. An independent thinker with ability to solve problems – self-motivated. Team player and with a willingness to pitch in and help out wherever needed. The ideal candidate will proactively anticipate and troubleshoot issues. Valid driver’s license, a clean driving record and must be at least 18 years of age.

Essential Job Duties: Ensure a positive guest experience by answering inquires, giving directions, and special care to guest needs. Respond to guest emergencies: sickness, uncontrollable bodily function accidents and blood borne pathogens. Adhere to guidelines for historical furnishings maintenance and protection as set forth by Museum Services. Dust, vacuum and maintain one entire floor per week [zone cleaning of approximately 36,750 sq. ft.] while providing support to all departments and abiding by all OSHA guidelines. Vacuuming, cleaning and maintaining all private/closed areas such as: closed rooms, corridors, storage areas, rooftop, behind the scenes tour routes, and organ loft. Responsible for structural cleanliness of house [day cleaning] performed on building or facilities during working hours such as (windows, chandeliers, railings, tiled walls, elevators (inside/top/underneath), organ loft pipes, porches, staircases, ceiling lights and mantels. Clean and maintain sales areas, public restrooms and employee restrooms in all guest areas and occasionally residents’ homes. Will train Level I staff to standard. Assist maintenance with teardown, object movement, and set-up of rooms for filming, special events and annual cleaning. Assist Engineering Services department as needed in different areas and jobs. Vacuum, clean windows of Loggia, Loggia roof and Winter Garden roof (requires climbing scaffolding and dexterity skills).Assist co-workers with various day to day operations such as maintaining cleaning supplies, etc. Prevent costly accidents and promote safety and fire prevention.

Physical Requirements: Manual dexterity and ability to perform manual tasks requiring moderate/heavy physical strength. Ability to lift/push/pull up to 50 pounds frequently and 75 pounds occasionally. Must be able to stoop, bend, reach overhead, kneel, and reach overhead/below, crouch..Ability to stand/walk for extended periods of time. Ability to climb stairs and ladders. Ability to work exposed to dust, dirt, fluids, pollen, fluids, and noxious odors. Should also be able to work indoors and outside with changes in temperature and environmental conditions. Good eyesight and hearing to properly inspect, evaluate, and assess.