Warehouse Associate IIThe Warehouse Associate II supports core warehouse operations including inventory processing, material handling, records management, and facility organization. This role ensures the accurate intake, storage, retrieval, and destruction of customer records while maintaining strict chain-of-custody and confidentiality standards. This position represents a skilled role within the warehouse job family and focuses on operational execution, accuracy, and productivity in support of VRC's service commitments. This role includes authorized operation of Powered Industrial Trucks (PIT) and may include authorized operation of company vans to support route coverage, deliveries, or pickups when assigned. Employees must maintain required equipment certifications. A valid driver's license and acceptable driving record are required. This role is not classified as a DOT-regulated driving position. VRC is a fast-growth, industry-leading information management company committed to protecting what matters most data, people, and purpose. We operate across more than 100 locations throughout the United States and the Bahamas, supporting organizations that rely on secure records management and information protection. Joining VRC means: Operational impact: Your work supports the secure management of critical customer information. Career development: Warehouse roles offer opportunities to expand into equipment operation, driving roles, and leadership paths. Growth environment: VRC offers stability and opportunity for advancement. Team-focused culture: Collaboration, accountability, and professionalism drive our daily work. Mission-driven work: Protecting sensitive information requires precision, discipline, and integrity. Voice and influence: Ideas are welcomed, encouraged, and acted upon. At VRC, every role contributes to maintaining trust with our customers and protecting what matters most.
Essential Duties & Responsibilities:
Barcode and process incoming boxes and materials.
Pull, refile, and consolidate customer inventory.
Process materials scheduled for secure destruction.
Perform bay consolidations and maintain organized storage locations.
Maintain warehouse cleanliness and general facility upkeep.
Utilize handheld scanners and inventory management systems.
Meet established productivity, timeliness, and accuracy standards.
Maintain strict customer confidentiality and chain-of-custody procedures.
Assist team members and support operational needs.
Follow all operational protocols.
Maintain compliance with all facility safety procedures and OSHA standards.
Operate Powered Industrial Trucks (forklifts, order pickers, electric pallet jacks) when certified and authorized.
Operate company vans to support route coverage, pickups, and deliveries when assigned.
Perform additional duties as assigned by management.
Principal Accountabilities:
Operational Accuracy & Productivity: Ensure customer materials are processed, stored, and retrieved accurately while meeting established productivity standards.
Inventory Integrity: Maintain accurate inventory records through disciplined scanning, labeling, and storage procedures.
Customer Data Protection: Safeguard sensitive customer information by following chain-of-custody and confidentiality protocols.
Operational Support: Support warehouse team operations through collaboration, organization, and reliability.
Equipment Authorization: Warehouse Associate II employees may operate powered industrial warehouse equipment and vans only, including: Manual pallet jacks, hand trucks and non-powered material handling equipment, Powered Industrial Trucks (certification required), Company vans. Employees in this role are not authorized to operate DOT-regulated Commercial Motor Vehicles (CMVs) and are not classified as DOT-regulated drivers. Employees may assist with loading, staging, preparing materials for transport, and operate company vans to support coverage, but may not operate DOT-regulated vehicles unless properly trained, authorized, and formally reclassified to a role approved for such vehicles. Advancement into driving roles requires successful completion of required training, certification, and role reclassification.
Education and/or Experience
High School Diploma or equivalent preferred
Warehouse or material handling experience preferred
Qualifications:- Valid driver's license and acceptable driving record required
- Powered Industrial Truck (PIT) certification required (certification offered upon hire)
- Strong attention to detail and commitment to accuracy and quality
- Ability to follow established procedures and safety protocols
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Dependable, reliable, and safety-conscious
- Basic comfort with handheld technology and scanning devices
- Ability to read, write, and communicate in English sufficiently to understand safety procedures, follow written instructions, complete required documentation, and communicate with coworkers, supervisors, and customers when necessary is required
- Physical Demands
- Frequent lifting of boxes weighing 4050 pounds
- Standing and walking for extended periods
- Stooping, kneeling, crouching, and reaching
- Ability to work in varying warehouse temperatures
- Ability to access storage areas at heights up to 14 feet using approved non-powered access methods
- Work Environment
Warehouse environment with exposure to typical operational noise and activity. Work may involve temperature fluctuations and fast-paced productivity expectations tied to operational service levels.
