Airline Customer Service Supervisor in IAH Airport
hallmark aviationHouston, TX
Airline Customer Service Supervisor in IAH Airport
hallmark aviationHouston, TXJunior L3
First-Line Supervisors of Passenger AttendantsFirst-Line Supervisors of Personal Service WorkersReservation and Transportation Ticket Agents and Travel Clerks
Other Support Activities for Air TransportationScheduled Passenger Air TransportationOther Airport Operations
APPLY NOWAirline Customer Service Supervisor in IAH Airport Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH).The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
Required Experience:
- Minimum 18 months Airline Experience Preferred
- Strong leadership abilities
- Excellent focus on Customer and Client satisfaction
- Must be able to work morning, afternoon and/or night shift
- Ability and willingness to work harmoniously in a team environment
- Strong leadership, but stronger team player
- Ability to work under pressure
- Able to communicate effectively, verbally and in writing
- Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
- Basic knowledge of airline reservations
Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
Computer, typing and ticketing experience
Able to operate independently and work varied hours
Required Skills:
- At least 18yrs old, with a High School Diploma or G.E.D.English proficient
- Basic Math Skills: Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions, policies & procedures
- Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
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Level
Junior L3
Location
Houston, TX
Occupation
First-Line Supervisors of Passenger Attendants
Industry
Other Support Activities for Air Transportation
Posted
23 days ago