Event AV Lead — Onsite Tech & Client Service

Encore is seeking a Technical Lead to oversee mid to large-scale audiovisual systems in a hotel environment. You will set up, operate, and break down equipment, troubleshoot problems, and ensure guest satisfaction. You will lead and mentor technicians, maintain strong client relationships on-site, and collaborate with events teams to ensure flawless AV execution and timely invoicing. The role requires a service mindset, safety, and willingness to work irregular hours including nights and