AR Assistant The AR Assistant is responsible for the collection of Cash on Delivery and Credit accounts and assisting customers with account inquiries.
Key Duties and Responsibilities:- Collection of all unpaid Cash on Delivery accounts
- Collection of all dealer billings for Cash on Delivery accounts
- Handle all disputes, warranty and pricing
- Answer incoming customer calls, including backup if someone is off
- Manage billing mailbox regularly
- Manage Sibi Accounts in Billtrust
- Responsible for 1-3 hours or more of order release daily
- Assist Commercial Department with job account emails/account set up and processing lien releases/waivers as neededAZ 5000 knowledge
- Trade referencesAIA filing experience
- Experience with joint check waivers
- Business/customer updates (i.e. remit address change, bank remit change)
Critical Knowledge and Skills:- Effective business writing and professional communication skills
- Basic math skills required
- Good judgment and decision-making
- Basic computer skills and ability to learn company systems
- Proficient using Microsoft Excel, Word, and Outlook
Education and Experience:
High School Diploma or equivalent 1-2 years' previous experience preferred in Credit or Accounts Receivable
