Zone Project Manager

Roles & Responsibilities: Own end-to-end EUC project delivery across the assigned zone (multi-country / multi-site) Define and manage scope, timelines, milestones, deliverables, and acceptance criteriaLead project kick-off, planning, execution, hypercare, and BAU handoverDrive site onboarding/offboarding (site managing/unmanaging) readiness and executionManage EUC rollouts: device refresh, OS upgrades (Win10/11), peripherals, site setup/relocationsBuild and maintain integrated project plan including dependencies, critical path, and cutover stepsCoordinate with Field Technicians (FTs) for scheduling, site access, onsite activities, and coverageAlign cross-tower teams (EUC Ops, Network, Security, Service Desk, Apps, Procurement) for end-to-end executionMaintain RAID (Risks, Assumptions, Issues, Dependencies) log and drive mitigation to closureRun governance cadence: weekly/daily reviews, progress tracking, action/decision managementProvide weekly status reports highlighting progress, risks, issues, and support requiredManage escalations and blockers (site readiness, approvals, logistics delays, resource constraints) Plan and execute cutover, readiness checks, go/no-go, communications, and rollback approach (if needed) Coordinate Change Management activities: CAB approvals, change windows, stakeholder communicationsLead hypercare/stabilization period post-deployment and ensure smooth transition to BAUEnsure compliance with security policies, access controls, and EUC standards during deploymentEnsure asset tracking and documentation are updated (serials, allocations, returns, disposal records) Maintain project artifacts: runbooks, checklists, validation evidence, sign-offs, PIR/lessons learned Manage vendors/partners for staging, shipping, dispatch, and rollout execution (if applicable) Track effort/cost vs plan and highlight variances early (if financials are in scope) Drive continuous improvement through standard templates, playbooks, and process optimization Salary Range-$90,000-$120,000 a yearTCS Employee Benefits Summary Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.aTime Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.