This role is responsible for leading the organization’s overall asset protection, loss prevention, workplace safety, and physical security strategies across retail, warehouse, and corporate operations. The Director will serve as the company’s subject matter expert in CCTV systems, investigations, risk mitigation, operational compliance, and safety initiatives while partnering closely with Executive Leadership, Retail Operations, Human Resources, Finance, and Facilities teams.
The ideal candidate will bring deep experience in multi-location retail environments along with strong expertise in shrink reduction, investigative processes, surveillance technology, and safety program management. This individual will play a critical role in reducing operational risk, improving compliance, enhancing employee safety, and supporting a positive customer experience across the organization.
Key areas of focus include: Leading asset protection and loss prevention programs across all locations
Conducting and overseeing investigations involving theft, fraud, policy violations, and workplace misconduct
Managing CCTV, video analytics, access control, alarm systems, and Hikvision security infrastructure
Developing safety programs, audits, and OSHA-compliant procedures
Analyzing shrink trends and operational risks to implement corrective action plans
Building strong cross-functional partnerships and mentoring asset protection personnel
Driving accountability, operational excellence, and continuous improvement initiatives
The organization is looking for someone with 7–10+ years of progressive asset protection leadership experience within a multi-unit retail environment, along with strong investigative capabilities
