Infrastructure Engineer Lead – Cloud AI

Job Summary: This hands-on role builds and operates secure, scalable infrastructure for AI and machine learning workloads across AWS and approved on-premises environments. Responsibilities include cloud foundations, networking, containers, compute, identity, cost management, and observability. The engineer partners with AI, architecture, cybersecurity, network, and application teams to deliver secure, cost-effective, production-ready infrastructure while supporting core cloud engineering services.

Monitoring & Observability: Partner with monitoring team to create logging, alerting and dashboards for AI infrastructure and workloads. Define service-level objectives and operational thresholds for AI platforms, including model endpoint availability, latency, throughput, and error rates. Support incident response, root cause analysis and problem management for AI-related infrastructure events; drive preventive actions and automation to reduce recurrence.

Core Cloud Engineering & Platform Services: Perform standard cloud engineering functions across the AEP AWS environment including account provisioning, environment builds, platform upgrades, patching, automation and lifecycle management. Design, deploy and operate Kubernetes environments (Amazon EKS, ROSA/OpenShift) including cluster architecture, autoscaling, node group and GPU scheduling, ingress, service mesh, RBAC, and cluster security hardening. Engineer and support platform services including load balancing, traffic management, API gateways, and integration patterns across cloud, on-premises, edge, and disconnected environments. Apply networking fundamentals, VPC design, subnetting, routing, Transit Gateway, Direct Connect, VPN, firewalls, TLS and certificate management to deliver secure, performant connectivity for AI and general workloads. Prepare cost estimates, justifications, alternative solutions and technical recommendations; produce technical documentation, runbooks and standards. Collaborate with Project Managers, Architects, Solution Engineers, Business Analysts and vendor partners to deliver consistent, reliable solutions that leverage AEP's technology standards, architectures and best practices. Adhere to and advocate for change, incident and problem management processes; participate in on-call rotation and after-hours support as required. Provide training, mentoring and technical work direction to other engineers on the team.

Skills & Experience: Demonstrated hands-on engineering experience in AWS, including IAM, VPC networking, compute, storage, encryption/KMS, and account/organization structure. Strong Kubernetes expertise including cluster design, operations, troubleshooting and security in EKS, ROSA or OpenShift. Solid networking fundamentals, including routing, DNS, load balancing, traffic management, firewalls, hybrid connectivity, and network design for disconnected or intermittently connected environments. Experience with API gateways, integration patterns, and exposing and securing services across environments. Proficiency with infrastructure-as-code and automation (Terraform required; Ansible, Python or PowerShell preferred) and CI/CD pipelines. Working knowledge of cloud security principles, identity and access management, and compliance requirements. Experience implementing monitoring and cost management for cloud environments, with the ability to establish local monitoring, logging, patching, backup, and recovery processes for on-premises and disconnected environments. Strong analytical, troubleshooting and problem-solving skills, with the ability to work independently on complex assignments. Effective written and verbal communication skills, including the ability to present technical recommendations clearly to management and non-technical stakeholders. Preferred

Qualifications: Architecture experience including designing end-to-end cloud solutions and influencing platform direction is highly desirable. Direct experience building or operating AI/ML or GenAI workloads across cloud or on-premises infrastructure (Amazon Bedrock, SageMaker, vector databases, retrieval-augmented generation patterns, GPU-based training or inference, edge AI, or disconnected environments).Experience with FinOps tooling and practices for high-variability workloads. Experience in a regulated industry (utility, energy, financial services) or with FedRAMP/GovCloud environments. Familiarity with multi-cloud environments (Azure, OCI, GCP) and enterprise data platforms such as Snowflake.

Certifications: AWS Solutions Architect – Associate or Professional; AWS Certified Machine Learning; Certified Kubernetes Administrator (CKA).

Other Requirements: Adhere to policies, procedures, standards, codes and regulations relevant to assignments. Demonstrate in-depth knowledge of AEP infrastructure, environment and components to enable efficient, comprehensive responses to projects and problems. Participate in on-call rotation, after-hours maintenance windows, and storm/emergency response support as required.

What We're Looking For: Education requirements are listed below: Bachelor's degree in computer science, engineering, or related technical field is required. Work Experience requirement listed below:12 years of relevant work experience required. An equivalent combination of education and related experience may be considered.

Compensation Range: $136,539.00 - $177,503.00 The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Location: Gahanna, OH

Type: Full time