JOB SUMMARY:
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILITIES: Cleans and dusts walls, mirrors, countertops, glass, and windows
Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc. Cleans and dusts all weight and cardio equipment Restocks supplies Empties clubs' garbage and recycling containers Completes daily and weekly scope of work as assigned Performs special cleaning projects as assigned Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide Performs minor painting as approved / directed by General Manager and Facilities Technician Use all janitorial supplies in accordance to product labels and club manuals Report all newly identified facility maintenance issues via Service Channel Report any member complaints to the General ManagerORGANIZATION RELATIONSHIPSPartners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS:
Knowledge, Skills & AbilitiesCleaning practices and proceduresUnderstand and follow written instructionsEffectively communicate (verbal and writing skills) Work independently in the absence of supervisionAttention to detailEstablish and maintain cooperative working relationships with those contacted in the course of duties Minimum Educational Level/CertificationsHigh School Diploma or General Education Diploma (GED) Minimum Work Experience andQualificationsSix months of janitorial experience Physical Demands/ Environmental ConditionsWhile performing duties of this job, the employee is regularly required to stand, walk, and use hands and armsFrequently required to climb, balance, stoop, kneel, crouch, or crawlRegularly required to lift up to 25 pounds. Occasionally required to lift up to 100 poundsTelephone usage: Ability to communicate with internal and external membersRequired usage of cleaning chemicals, ladders, and cleaning utensilsRegularly exposed to moving mechanical partsNoise level in the environment is occasionally loud Travel RequirementTravel from club to club may be requiredDISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
REQUIRED QUALIFICATIONS:
Knowledge, Skills & AbilitiesCleaning practices and proceduresUnderstand and follow written instructionsEffectively communicate (verbal and writing skills) Work independently in the absence of supervisionAttention to detailEstablish and maintain cooperative working relationships with those contacted in the course of duties Minimum Educational Level/CertificationsHigh School Diploma or General Education Diploma (GED) Minimum Work Experience andQualificationsSix months of janitorial experience Physical Demands/ Environmental ConditionsWhile performing duties of this job, the employee is regularly required to stand, walk, and use hands and armsFrequently required to climb, balance, stoop, kneel, crouch, or crawlRegularly required to lift up to 25 pounds. Occasionally required to lift up to 100 poundsTelephone usage: Ability to communicate with internal and external membersRequired usage of cleaning chemicals, ladders, and cleaning utensilsRegularly exposed to moving mechanical partsNoise level in the environment is occasionally loud Travel RequirementTravel from club to club may be required
