Automotive Parts Counter Specialist Do you think all dealerships are the same? Think again. While many dealerships are corporate owned with a primary focus on profits, our focus is on people: our customers and our employees. This is the core value that has driven us for many generations and the reason why we have raving reviews on social media and why our employees love to work here. "Take care of customers and employees, and money will take care of itself". This is one of our key mottos and why we have been vetted and have earned the Mechanics Marketplace Best Workplace badge of excellence. We are a family-owned Lincoln and Ford dealership and we have been in business for over 60 years. We are looking for a Parts Counter Specialist to join our team. If you want to work in a family friendly business 5 days a week and you want to start a rewarding career, we'd love to meet with you and show you around. Benefits for Automotive Parts Counter Specialist: Base pay DOE + lucrative commission Excellent health insurance benefits 401K savings plan with employer matching (That's free tax deferred money!)Paid vacation that increases with tenure Paid holidays Employee discount Monday to Friday 8AM to 5PM schedule – No weekends! A place you can call home! Responsibilities of Automotive Parts Counter Specialist: Oversee the parts sales process from start to finish. Communicate with staff and customers in a friendly and professional manner. Converse effectively/efficiently regarding customer parts status. Read and understand the parts catalog when looking up and speaking to specific parts. Answer phone calls, provide price quotes and other information to customers. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate. Provide high level service to both internal and external customers. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtains credit authorization. Qualifications of Automotive Parts Counter Specialist: A great positive attitude Dealership parts counter experience A willingness to learn and advance your career
