Long-Term Care Sales Manager This role is responsible for coaching, leading, and developing a high-performing team of Long-Term Care (LTC) Sales Specialists. As a first-line leader, this position serves as a key resource to the team and the organization, bringing expertise in disease state knowledge, the selling process, product portfolio, and customer engagement within the LTC environment. People Leadership Recruit, interview, and hire top-performing sales specialists. Build and model a customer-centric culture by establishing strong relationships with key customers. Motivate and inspire the team around a shared vision and business objectives. Plan and execute effective sales meetings and performance discussions. Represent Acadia's mission, values, and standards both internally and externally. Ensure compliance with all company policies, procedures, and regulatory requirements. Sales Coaching & Talent Development Conduct regular field visits and provide timely, actionable coaching focused on customer engagement, territory management, and account execution. Assess sales behaviors, providing recognition for strong performance and identifying development opportunities as needed. Address performance and personnel issues promptly and professionally. Partner with sales specialists to develop and execute individualized development plans that support success in current roles and future career growth at Acadia. Business & Performance Management Establish clear performance expectations and hold the team accountable to results. Drive alignment through effective business planning, execution, and review processes. Develop, manage, and adhere to budgets. Monitor, analyze, and interpret business performance metrics; make adjustments as needed. Consistently meet or exceed sales and performance expectations. Cross-Functional Partnership Participate in cross-functional and corporate initiatives that support broader organizational goals and community impact. Partner with cross-functional stakeholders to develop and execute regional strategic business plans that drive growth. Collaborate with the Commercial Effectiveness and Training teams to support new hire onboarding and ongoing skill-based development. Provide frontline insights and feedback to the Commercial Brand team to support the development of innovative, compliant resources that advance organizational and patient-focused objectives. Education/Experience Bachelor's degree in Business, Life Sciences, or a related field. To qualify for LTC Sales Manager Minimum of 5 years of progressively responsible experience in pharmaceutical or medical sales, including at least 2 years of sales management experience. To qualify for Sr. LTC Sales Manager: Minimum of 8 years of progressively responsible experience in pharmaceutical or medical sales, including at least 5 years of sales management experience. Neuroscience experience preferred; prior LTC experience strongly preferred. Required Knowledge, Skills, and Abilities Strong field leadership, coaching, and performance management skills. Excellent interpersonal, communication, and presentation skills, including the ability to deliver clear verbal and written evaluations. Ability to build, maintain, and expand relationships with key customers and medical community stakeholders. Strategic thinking skills with the ability to anticipate future business opportunities and evolving customer needs. Strong organizational skills, initiative, and self-motivation. Demonstrated ability to lead collaborative teams, prioritize effectively, and allocate resources to achieve business objectives. High standards of professionalism, integrity, and the ability to operate effectively in a highly regulated environment while maintaining confidentiality. Requires up to 80% travel, including frequent overnight and occasional after-hours travel, based on territory geography and business needs. Must possess a valid driver's license with an acceptable driving record. Must reside within the assigned region or an adjacent region and be located near a major airport to support extensive travel requirements. Scope Provides leadership and guidance to sales specialists to achieve departmental and organizational goals in accordance with established policies and timelines. Assignments are received as objectives, with discretion in determining methods and resource utilization. This role addresses issues of moderate complexity requiring evaluation of multiple factors and an understanding of functional objectives and industry trends. Decisions may impact short-term business results and operating costs.
Physical Requirements:
This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs. Salary Range$168,000–$210,000 USD
