Job TitleSpanish will be tested by a Spanish speaker during interview through questions. Hybrid Schedule: In Office: Tuesday, Wednesday, and Thursdays - After training and training is onsite for 4 weeksRequirementsHigh School Diploma or equivalentBilingual (English and Spanish) Prior customer facing role or call center experience desiredCustomer and team focusedExcellent verbal and written communication skillsAble to work in multiple internet based systemsResponsibilitiesHandle incoming customer calls, emails and web inquiries regarding products and warrantiesEnsure a timely and professional responseEnter all relevant information regarding inquiries into systemProvide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product informationAdvise customers on newly available products and programs to promote the brand and drive overall sales
