Automotive Dispatcher All American Subaru in Old Bridge is looking for an Automotive Dispatcher to join our family owned and operated high volume dealership. We are looking for a highly motivated, career driven individual to join us. This position requires a high-level of customer and employee interaction, so the ideal candidate must possess the ability to provide a strong level of customer service. This position has the compensation of $25 hourly, plus commission.
Responsibilities:- Implements and maintains an effective dispatch system while managing XX techs and XXX active tickets at a time
- Work with our Service Manager to control the flow of work through the shop to ensure repairs get completed in a timely manner
- Oversee the shop operations, including scheduling service appointments, coordinating technicians, and optimizing routes for efficiency
- Collaborate with the operations team to prioritize service requests, allocate resources effectively, and maintain service standards
- Ensures that technicians follow warranty material disposition procedures
- Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly
- Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer
- Maintains high customer satisfaction ratings
Benefits:- Medical & dental benefits
- Paid holidays
- Paid vacation
- Sick time 401(k)
- Employee pricing & discount benefits
- No Sundays
- A professional & respectful work environment
Requirements:- Must have valid license
- Must have a clean Motor Vehicle Record
- Ability to pass background check required
