Customer Success Manager

Relativity is seeking a Customer Success Manager to own a portfolio of RelativityOne subscriptions. You will drive adoption, spark growth, and help customers realize value, ensuring renewals with documented ROI. The role emphasizes data signals, KPI movement, and scalable AI-assisted strategies. You will manage health and risk, maintain Gainsight hygiene, and translate signals into proactive actions. This position emphasizes scalable, tech-enabled customer success across accounts.