Sales Support & Title ClerkWe are looking for a dependable, organized, and customer-focused Sales Support & Title Clerk to support our trailer sales operations in Lubbock and Odessa. This position will be an important part of the branch team, responsible for completing trailer title and registration paperwork, coordinating required transactions with local tax offices and DMV facilities, and ensuring that sales are properly documented and closed out after the customer purchase. The position will also provide administrative support to the sales team, assist with trailer rental paperwork, and serve as a backup resource for customers when salespeople are out of the office, on sales calls, or at lunch. The ideal candidate is highly organized, comfortable working with paperwork and government agencies, communicates well with customers, and can work independently while keeping the sales team informed.
Key Responsibilities
Title & Registration:
Complete and process all required title and registration paperwork for trailer sales.
Prepare documents accurately and ensure required signatures and supporting documentation are obtained.
Coordinate title transfers, registrations, and related paperwork with customers and appropriate government agencies.
Make periodic trips to local tax offices and DMV facilities to submit and process paperwork.
Track outstanding title work and follow up on missing or incomplete documentation.
Maintain organized records of completed and pending title transactions.
Communicate with customers regarding title, registration, and documentation requirements.
Sales Support:
Provide administrative support to the trailer sales team before, during, and after completed sales.
Complete post-sale paperwork and ensure transactions are properly documented and ready for processing.
Assist salespeople with quotes, orders, customer documentation, and other administrative tasks as needed.
Help customers in the office when salespeople are away from the branch, including answering questions, gathering information, and directing customers to the appropriate salesperson.
Serve as a reliable point of contact for customers while sales staff are out on sales calls or at lunch.
Help ensure that completed sales move efficiently from the sales process through delivery and final paperwork.
Trailer Rental Support:
Assist with trailer rental paperwork and documentation.
Help maintain accurate rental records and customer files.
Support the sales and rental teams with administrative tasks related to rental transactions.
General Office & Administrative Support:
Maintain accurate and organized customer and transaction records.
Scan, file, and distribute sales and title-related documents.
Communicate with customers, salespeople, branch personnel, and government offices as needed.
Assist with other branch administrative and sales-support responsibilities as assigned.
Maintain a professional, helpful, and customer-focused presence in the office.
Qualifications:
Previous experience in an administrative, clerical, title, dealership, DMV, automotive, trailer, or sales-support role preferred.
Strong attention to detail and ability to accurately complete paperwork.
Comfortable working with government forms, documentation, and deadlines.
Strong organizational and follow-up skills.
Professional and friendly communication skills.
Comfortable interacting with customers in person and over the phone.
Ability to work independently and manage multiple tasks without constant supervision.
Basic computer skills, including email, Microsoft Office, and data entry.
Reliable transportation and ability to make occasional trips to local tax offices and DMV facilities.
Valid driver's license and acceptable driving record.
What Success Looks Like:
A successful person in this role will make it easier for the sales team to sell trailers by taking ownership of the administrative work that follows a sale. They will keep title work moving, make sure paperwork is accurate and complete, provide customers with a helpful point of contact, and step in to support the sales team whenever needed. This is a hands-on branch position where organization, reliability, attention to detail, and customer service are just as important as previous title experience.
Work Environment:
In-office position, MondayFriday, 10:00 AM2:00 PM.Regular interaction with customers, sales staff, branch personnel, and government offices.
Occasional local travel to tax offices and DMV facilities.
Requires the ability to manage paperwork and computer-based tasks while also assisting customers and responding to changing branch needs.
Peak Industrial Company is made up of four different businesses that span across Washington, Oregon, Idaho, Utah, Montana, and Texas. We are the dealership for and sell, rent, and repair Thermo King transport refrigeration equipment, ATSR trailer sales and repair, JCB construction equipment, and Club Car, Golf, and Utility Vehicles.
We are a family owned and operated business and take pride in being successful as a team. We believe strongly in promoting from within for those who are eager to learn and grow. We also provide training and learning opportunities to help technicians and other staff members to continue developing in their careers. If you are ready for opportunity and want to work hard, please take a minute to apply.
