Director of Quality and Risk - Recruiting Operations

Responsibilities: Lead development and execution of quality and risk management frameworks across recruiting operations. Design and track KPIs, dashboards, and audit programs to monitor quality and compliance. Conduct risk assessments, root-cause analyses, and implement corrective and preventive actions. Ensure adherence to regulatory, contractual, and internal policy requirements. Partner with executives, recruiters, and technology teams to improve processes and controls. Oversee internal audits and readiness for external reviews or client compliance requests. Develop and maintain quality and risk policies, procedures, and training materials. Report regularly to leadership on risk exposure, trends, and mitigation plans. Required SkillsQuality management systems Risk assessment and mitigation Regulatory compliance Process improvement (Lean/Six Sigma) Data analysis and reporting Internal audits Policy and procedure development Vendor and operational risk Project management Stakeholder and executive communication