Customer Service Rep, Long term care
med4homeColumbus, IN
Customer Service Rep, Long term care
med4homeColumbus, INJunior L3
Services for the Elderly and Persons with DisabilitiesAssisted Living Facilities for the ElderlyNursing Care Facilities (Skilled Nursing Facilities)
Long Term Care Customer Service Representative This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.
Job Responsibilities:
- Log all incoming calls
- Add new residents to existing LTC customer database as necessary
- Follow up on delivery of requested items
- Answer questions and troubleshoot customer issues
- After-hours dispatching when scheduled
- Read and analyze documents such as customer orders
- Effectively communicate with co-workers and customers alike
- Help with the training of employees
- Apply common sense understanding to carry out oral and written instructions
Education and Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience Computer literacy is necessary
Physical Demands:
The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.
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Level
Junior L3
Location
Columbus, IN
Occupation
Customer Service Representatives
Industry
Services for the Elderly and Persons with Disabilities
Posted
3 days ago