Job Summary:
The Brewery Store Associate will work in our brewery store at our Venice Beach location which serves as a haven for the ultimate craft beer connoisseur who seeks to delve deeper into the world of beer. The store is our dedication to the art of craft beer through a robust offering of higher-end products and experience with Firestone Walker. The Associate provides a welcoming and educational experience to guests with the ability to impact knowledge of brewing, products, and beer in general. They should be a conduit for education and enjoyable atmosphere that employs the Destination Venice theme.
Essential Job Duties And Responsibilities
Specifically, the responsibilities of the position include, but are not limited to, the following activities:
Provide inventory management using our POS system to include planning and stocking
Complete front and back end operations
Provide excellent customer service including educating and informing customers on our beer, history and products for sale
Maintain a working knowledge of beer and brewing in general and specifically knowledge of Firestone Walkers beers
Maintains order and cleanliness at all times
Follows all ABC laws
Create a fun, high energy environment
Make customers feel welcome and relaxed
Fill growlers as needed for customers and ensure they are filled properly and efficiently
Divulge the correct information to the customer about each beer served
Greet each customer as they enter the store
Process cash and credit card transactions through POS system
Reconcile the cash/credit drawer at the end of the day
Complete opening and closing tasks correctly and efficiently
Constantly straighten retail items so they appear atheistically appealing to the customer
Stock and replenish retail items including beer and merchandise
Change kegs as needed for beer tastings
Properly clean and maintain the draught system
