The full-time remote TrevorSpace Moderator will assist in managing the online community for LGBTQ youth, focusing on user support, content moderation, and collaboration with crisis services to ensure a safe and affirming environment.
Key responsibilities:
Perform community management tasks, including approving user clubs and processing account deletions
Moderate content to maintain community safety and compliance with guidelines, including reviewing flagged user behavior
Document user feedback and trends, ensuring timely reporting to law enforcement and relevant agencies when necessary
Required qualifications:
Experience managing online communities with a focus on harm reduction and user safety
Experience with online content moderation and implementing trust and safety policies
Experience submitting reports to law enforcement and child protective services
Proven collaboration skills, approaching work with empathy and inclusion
Proficiency in spoken and written English