Digital Fraud Specialist - Killeen, TX

Digital Fraud Specialist #747-30389 Location Killeen, Texas, United States FCS Building 4400 Swanner Lp. Position Type Full Time

At least 18 years of age Working knowledge of Microsoft office and general office equipment Ability to communicate in a professional manner verbally and in writing Ability to work independently to meet deadlines but remain flexible Well-organized, with sharp attention to detail Capacity to work with frequent interruptions and perform repetitive tasks Demonstrate emotional control under stress and strict deadlines Strong customer service skills (both internal and external customers) Must successfully pass background investigation according to company policy Must be able to get along with co-workers and work effectively in a team environment

Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters Complete tasks accurately and timely Make decisions on routine issues and complete assigned tasks in accordance with company policy, department procedures and assigned approval limits Regular and predictable attendance and punctuality Other tasks as assigned