Technical Inside Sales Specialist - Entry Level
hydac internationalBethlehem, PA
Technical Inside Sales Specialist - Entry Level
hydac internationalBethlehem, PAJunior L3
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Plumbing and Heating Equipment and Supplies (Hydronics) Merchant WholesalersIndustrial Machinery and Equipment Merchant WholesalersIndustrial Supplies Merchant Wholesalers
APPLY NOWTechnical Inside Sales SpecialistHYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that meet our customer expectations while being committed to the protection and preservation of our environment. HYDAC's passionate team designs and manufactures a comprehensive line of innovative and reliable solutions optimized any demand our customers require.
The Technical Inside Sales Specialist is responsible for providing technical support (application and product), pricing and product availability to assigned region including distributors, OEM's and the HYDAC sales team. This is an onsite position in Bethlehem, PA.
You will make an impact in this role by:
Selecting HYDAC product via crossing over competitive products to HYDAC
Determining similar products, when selected product is not available - product conversions (what product can be used instead that have more readily available)
Assisting customers with product selection/configuration
Assisting customers with applications utilizing our products
Answering product specification questions via spec sheet, catalog, or working with Product Division
Communicating product features and differentiation between products
Working with Technical Support with the Product Divisions to answer technical questions, select products, etc. when necessary
Working closely with Customer Service to assist customers with lead-time and product selection issues
Assisting with quote development for HYDAC sales team
Communicating price and delivery when needed
Assisting in expediting and relay delivery status when needed
Following up and monitoring leads distributed within region to Distribution or HYDAC sales
Assisting in supporting House Accounts within region (making virtual calls to customers)
Assisting in target marketing and sales efforts by making phone calls to targeted markets and customers
Potentially visiting customers or distributors for training or technical assistance
Requirements:
To be considered for the Technical Inside Sales Specialist role, you must have the following minimum qualifications:
Skills and Attributes:
Technical capability to understand and recommend product
Ability to understand and communicate technical specification from catalog or specification sheet
Ability to develop and foster customer relationships
Strong interpersonal skills including the ability to develop cross-functional relationships
Strong written and verbal communication skills including writing business correspondence
Strong organizational skills
Willingness to travel when needed
Ability to use the Internet, Project Management software, spreadsheets and word processing software
Ability to work in SAP
Ability to work independently to set daily priorities and workload
Experience And Education:
Associate or Bachelor's degree preferred
Experience or education in fluid power, mechanical engineering, or mechatronics
Technical support experience preferred
HYDAC offers employees a comprehensive medical/dental/vision plan, paid holidays, PTO, 401k with company matching, FSA account, short term disability and life insurance, and pet insurance.
HYDAC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Level
Junior L3
Location
Bethlehem, PA
Occupation
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Industry
Plumbing and Heating Equipment and Supplies (Hydronics) Merchant Wholesalers
Posted
yesterday