Technician Manager (RVT) - Inland Valley Veterinary Specialists

Position Overview: Join our team as aTechnician Manager who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude. Since opening its doors in 2000, Inland Valley Veterinary Specialists & Emergency Centerin Upland, CA has been a vital resource for emergency and specialty veterinary care across San Bernardino, Los Angeles, Riverside, and surrounding counties — available 24/7, 365 days a year. The hospital's collaborative model works in direct partnership with referring primary care veterinarians, offering advanced services including surgery, radiology, endoscopy, and blood transfusions in a team-driven, high-stakes environment.

Why Join us? Join our fast-paced, 24-hour emergency veterinary hospital, where compassionate patient care, teamwork, and clinical excellence is the emphasis of all that we do. Whether you're pursuing a career in veterinary nursing or hospital administration, we are committed to teaching, mentoring, and developing our team members through hands-on training and ongoing professional growth opportunities.

Key Responsibilities: Maintain processes for effective medical record keeping and billing Collect and process work charts Assist with entering in-patient charges and/or procedures performed in billing system Ensure invoices are sent monthly and as requested by clients and doctors Process payments and monthly statements Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate Assist with monitoring and reporting on accounts receivable Prepare, print and mail invoice or statement copies for customers as requested Performs other duties as assigned Be dependable and punctual Qualifications (Required) Applicants must be 18 years of age or older to be considered for this position High School Diploma or the equivalent. Current Registered Veterinary Technician (RVT/LVT/CVT) license in good standing. Minimum of 5 years of clinical experience, with at least 2 years in an emergency and/or specialty hospital. Previous supervisory, lead technician, or management experience preferred. Strong knowledge of emergency medicine, anesthesia, surgery, triage, and critical care nursing. Demonstrated ability to lead, mentor, and develop veterinary nursing staff. Excellent communication, conflict resolution, and client service skills. Proven ability to prioritize workflow and make sound decisions in a fast-paced emergency environment. Experience with staff scheduling, performance coaching, and accountability. Proficiency with veterinary practice management software and electronic medical records. Commitment to fostering a positive team culture, patient safety, and continuous quality improvement. Ability to work evenings, weekends, holidays, and participate in on-call leadership responsibilities as needed. Preferred Skills (Nice to Have) Current CPR/RECOVER certification preferred; commitment tocontinuing educationand professional development required.

Schedule: 3:30PM-12:00AM, Tuesday to Saturday. Must be flexible with schedule. Emergency hospitals operate 24 hours, 7 days-a-week.

What We Offer: We care deeply about supporting our team members — professionally and personally. Benefits include: Medical, dental, and vision insurance Paid Parental Leave (birth, adoption, foster) 401(k) with discretionary contribution Team Member Pet Discounts Emotional wellbeing support — including Calm app access and 24/7 EAP CE stipends and career development resources Grant Circle — a relief fund for team members facing personal hardship Local hospital culture backed by national resources Pay Range $32 — $38.25 USDAt PetVet Care Centers, we’re committed to a Culture of Care— for pets, for the people who love them, and for the team members who make it all possible. Withmore than 400 hospitals across the U.S.and a team of over11,000 dedicated professionals, including1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built onpartnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/VVoluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in PetVet Care Centers’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. RaceIf you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.We invite you to explore your veterinary career options with Inland Valley Veterinary Specialists & Emergency Center, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team. - Inland Valley Veterinary Specialists & Emergency Center Team* denotes required field