Customer Success Manager

Qualifications: 6+ years of Customer Success experience with enterprise/government customers. Strong technical knowledge of SaaS, cloud, and IT operations. Experience using customer data and structured problem-solving. Comprehensive health, life, and disability insurance. Unlimited PTO and paid public holidays. Equity stock options and retirement plans. Culture: Flexible remote role with proximity to key hubs. Inclusive, customer-obsessed environment. Most Loved Workplace for Young Professionals (2024). HackerOne HackerOne is a global leader in Continuous Threat Exposure Management, uniting agentic AI with the world's largest community of security researchers. With around 1,000 employees, we foster an inclusive, customer-obsessed culture that values transparency, collaboration, and innovation.