About the Position This position will deliver products to customer locations and perform setup of the product. The Delivery Agent will provide superior customer service while working with all customer and end users. Functions Deliver, setup, and crate product (medical robots) at business, residential, and hospital locations. Complete crating and removal without damaging product or property Schedule final delivery times with transportation managers/end customers and notify customers of changes to schedules. Complete set up of equipment at load in/load out of events and deliveries. Load and unload product at the customer locations Assist customer representatives with product setup Provide premium customer service to the customer representatives and the representatives of the display locations Maintain security and inventory of products. Responsible for all assigned tools and equipment. Maintain driver's daily logs on Electronic Logging Device (ELD), trip reports and other documents as required. Conform to all relevant Department of Transportation (DOT) and Occupational Safety and Health Administration (OSHA) regulations. Perform any other reasonable request as directed by management. Wait on or off site for device demonstrations to complete Responsible for maintaining expenses and use of a company credit card.
Qualifications
High School Diploma Required:
Minimum 2 years of experience in customer service or driving a box truck.
CDL license not required; but preferred.
Promotes safe work environment.
Maintain professional conduct and attitude towards other motorists who share the highway.
Provide superior customer service to customer and end users.
Competencies:
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Decision Quality - Making good and timely decisions that keep the organization moving forward.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements:
This position is expected to travel approximately 75% or greater. Travel regularly includes being out one to three weeks before coming back to the home terminal. In rare cases, travel is up to six straight weeks before coming back to the home terminal.
Disclosures:
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits:
Offered Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental LifeShort Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
