Product Management Director Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Product Management Director will manage a team of Product Managers/Product Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes.
Position Responsibilities:- Process & Methodology: Develop and maintain standardized product management frameworks, workflows, and tools.
- Lead a High-Performing Team: Lead a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution.
- Leading change management and adoption: Support the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams.
- Product Planning & Governance: Support roadmap planning, prioritizing product portfolio activities, backlog management and facilitating data-driven decision-making.
- Operational Execution: Ensure smooth coordination between engineering, marketing, sales, and support for product launches.
- Strategic Communication: Expertly translate goals, manage stakeholder expectations, and align diverse teams through compelling narratives and data-driven insights.
- Analytical Thinking: Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies
- Data & Insights: Manage product analytics to track performance, user engagement, and feature success.
Required Qualifications:- Minimum of 7+ years of experience as a product delivery or product operations leader
- Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders
- Ability to balance strategic thinking with detailed execution.
- Exceptional organization, communication, and interpersonal skills.
- Ability to cultivate relationships with key stakeholders across functions and levels.
- Good understanding of project management methodologies and agile processes.
Preferred Qualifications:- Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into executable plans and measurable outcomes.
- Operational Efficiencies: Ability to design and institutionalize operating mechanisms that scale predictability and performance.
- Cross-Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams
- Analytical & Data-Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
- Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
- Communication & Influence: Ability to present business cases and influence approvals and alignment
- When you join our team:
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
- The role being advertised is an existing vacancy.
Location: Boston, Massachusetts
Working Arrangement: HybridSalary range is expected to be between $128,550.00 USD - $222,820.00 USD
Company: John Hancock Life Insurance Company (U.S.A.)
